Worst of the Worst

We get a lot of great reviews over at Resideo. Some positive, some negative, but all good in the sense that there's nothing like hearing about some else's first-hand experience with a hotel!

We received the following review of Poindexter Oceanfront Resort in Myrtle Beach, SC today, and I thought that highlighting some of the more noteworthy "This place stinks" reviews might help some folks make a more informed decision about where not to stay.

So, our first installment is from "Janice":

We Wont Be Back
We arrived to a room that obviously had not had the corners swept in a very long time.The best parts of the room were the view and the clean sheets.When we returned from our outing the next day,we had no clean towels, shampoo,soap,or coffe to use in the coffee pot in the morning. When we called the desk,we were told we had to ome downstairs if we wanted these things beause there was no one to bring them to us. Note: our room was on the 9th floor. The next day wasa repeat of this fiasco. The next day, I left a note on the mirror,which had not been cleaned ,requesting the articles that we would need that day. When we returned that evening, they had been left in the room,and the note was still on the mirror. During our 4 day stay our room was not vacuummed,floors were not swept, bathroom and mirrors were not cleaned. The balcony could not be used due to the amount of bird droppings. We looked for a piece of paper in the nightstand to leave a note for the management expressing our dissatisfaction. Instead, we found a piece of moldy pizza!! I guess that says a lot for the housekeeping. I bet that its still there!

You can view the original review right here.

So, whatcha think...is this a valuable feature for me to continue?

Resideo site enhancements!

Well, as I mentioned previously, we've been busy working behind-the-scenes on some cool new features -- and I'd like to annouce that the first phase of these enhancements are now online!

:D

The first thing you'll notice is our new layout. We hope the changes present a more elegant look-and-feel and better usability.

However, the most intriguing feature is the ability to contribute to the property overview text. Now, users with first-hand knowledge of a hotel can edit the existing text. Once the changes have been approved by our staff, they are published live for the rest of the world to see. This allows the true experts, those folks that have actually stayed at a hotel, to help folks who are trying to choose a place to stay make a more informed decision.

Last, but not least, site visitors can now bookmark and share reviews, discussion posts & more. Just look for the "Tag this" link.

I'll try and go over in more detail some of the new features in future posts. But, for now, we continue working on even more great features.